At Lyn Travel, we are committed to ensuring your satisfaction with every purchase. Our return policy is designed to make the process simple and stress-free, so you can shop with confidence.
Eligibility for Returns
We accept returns for items that meet the following criteria:
- The item is returned within 30 days of purchase.
- The item is unused, unworn, and in its original condition with tags and packaging intact.
- Proof of purchase, such as a receipt or order confirmation, is provided.
Please note that some items, including personal care and hygiene products, may not be eligible for return due to health and safety regulations.
How to Initiate a Return
To start the return process, please follow these steps:
- Contact our customer service team at +1 856-481-2510 or email us at [email protected] to request a return authorization.
- Provide your order details, including your order number and the reason for the return.
- Once your return is approved, ship the item to the following address:
Lyn Travel Returns
899 Nichols Rd, Islandia, NY 11749-5024, USA
Customers are responsible for return shipping costs unless the return is due to an error on our part, such as receiving a damaged or incorrect item.
Refunds and Exchanges
- Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria.
- Approved returns will be processed within 7-10 business days. Refunds will be issued to the original payment method.
- If you prefer an exchange, we will send the replacement item as soon as possible, subject to availability.
Non-Returnable Items
Certain products, such as personal hygiene items and health-related accessories, are non-returnable for safety reasons. Please contact us if you have any questions about specific items.
Need Help?
If you have any questions or concerns regarding our return policy, don’t hesitate to reach out:
- Phone: +1 856-481-2510
- Email: [email protected]
- Address: 899 Nichols Rd, Islandia, NY 11749-5024, USA
Thank you for choosing Lyn Travel. Your satisfaction is our priority, and we’re here to ensure your shopping experience is as seamless as your travels.